Support
Stuck on something, found a bug, or just want to tell us what would make Pricd better? Email us and a person will read it.
Contact Us
- Email: support@pricd.app
- Response time: we aim to reply within 2 working days, Monday to Friday
- Privacy and data requests: privacy@pricd.app
To help us sort it faster, tell us what device you are using, what you were doing at the time, and what you expected to happen instead.
Common Questions
How do I delete my account?
Open Settings in the app and choose to delete your account. This permanently removes your profile, quotes, invoices, customer records and any voice recordings. See our privacy policy for what is deleted and when.
How do I cancel my subscription?
Pricd subscriptions are billed by Apple, so cancellation is handled in your Apple ID subscription settings rather than in the app. Your Pro features stay available until the end of the period you have paid for.
What does it cost to take a card payment?
Card payments are processed by Stripe. You pay Stripe's standard rate — 1.5% + 20p for UK cards — plus a 1% Pricd fee. There is nothing to pay if you don't take a card payment; invoices paid by bank transfer cost you nothing.
Can I record in a language other than English?
Yes. Record the job in whatever language you speak and Pricd still produces the customer-facing quote in professional English.
What happens to my voice recordings?
Recordings are sent for transcription and then deleted automatically — we do not keep the audio. The transcript stays with the quote so you can check what was said.
Legal
- Privacy Policy — what we collect and why
- Terms of Service — the terms you agree to when using Pricd
- Cookie Policy — how this website uses cookies
Business Details
Pricd is a product of Rose Labs Ltd, a company registered in the United Kingdom. Rose Labs Ltd trades as Pricd.